Shipping policy

Shipping Policy

Last Updated: August 18, 2026

At Jacury.shop, we work to process and deliver your orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.

2. Shipping Time

Estimated delivery times may vary depending on your location, shipping method, courier availability, and other circumstances.

Typical delivery time:

3–10 business days

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including courier delays, weather, customs procedures, public holidays, or incorrect address information.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free-shipping offers are subject to the terms stated on the relevant promotion or product page.

4. Order Tracking

When tracking information is available, we may provide it to you through the contact information associated with your order.

Tracking information may take some time to become active after the order has been handed to the shipping carrier.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information.

If an order cannot be delivered because of an incorrect, incomplete, or outdated address provided by the customer, additional shipping charges may apply for reshipment.

Please contact us as soon as possible if you notice an error in your shipping information.

6. Delayed or Lost Packages

If your order is significantly delayed or appears to be lost, please contact us at info@jacury.shop.

We will work with the relevant shipping provider to investigate the shipment and determine the appropriate resolution.

Once an order has been handed over to the shipping carrier, delivery times may be outside our direct control.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide your order number along with clear photographs of the package and product.

We will review the issue and assist you with an appropriate resolution.